Tour and Photography Guidelines

Tour Guidelines

Guided tours are led by trained docents and last approximately 1 hour. Holocaust Museum Houston requires one adult chaperone for every fifteen youths or students under the age of 18.

Chaperones are requested to keep students together and under supervision at all times. Chaperones should make sure students are quiet and respectful, with no running or shouting. Contact for info about school tours.

Please arrive approximately five minutes before the time of your tour. Notify us if you are running late. Late arrival may result in a shortened tour due to the number of other groups in our Museum.

Upon arriving and before unloading the buses, the group leader must check in at the lobby desk with an accurate number of participants: students, teachers, and other chaperones. A docent or member of the Museum staff will assist in organizing the groups and getting the tour started.

Food and drink are not allowed in the galleries. Outside food or sack lunches may not be brought into the building.

Email to contact us about booking a tour.

Photography Guidelines

Personal Use Photography in Gallery & Public Spaces

No photography is allowed in the first floor galleries unless
otherwise stated.

Photography with NO FLASH is authorized throughout the second floor.

Holocaust Museum Houston reserves the right to prohibit photography in any area at any time. Failure to adhere to guidelines or staff direction may result in being asked to cease activities and leave the premises.

Privacy Policy and Legal Notice

Use of Content
Access to and use of all text, artwork, photographs and other files published on this Web site are subject to the following policies. For information on the reproduction and use of items from the Museum collections or our changing exhibits, please refer to the “Reproduction Policy/Museum Collections” document under the Resources tab on this Web site.

Intellectual Property Laws
Software, documentation, electronic text and image files, audio and video excerpts, and other materials are generally protected by copyright laws and may be covered by other restrictions as well. Holocaust Museum Houston (HMH) retains all rights, including copyright where applicable, in data, image, text and any other information contained in these files. Copyrights and other proprietary rights in the material on this Web site may also be owned by individuals and entities other than, and in addition to, HMH; these copyrights are noted in photographic captions.

HMH prohibits the copying of any protected materials on this Web site, except for the purposes of fair use as defined in the copyright laws and as described below.

Fair Use Permitted
Fair use of copyrighted material includes the use of protected materials for non-commercial educational purposes, such as teaching, scholarship, research, criticism, commentary and news reporting. Unless otherwise noted, users who wish to download or print text and image files from this Web site for such uses may do so without the express and written permission of HMH, provided that they comply with any additional terms or restrictions that may be applicable to the individual file, image or program.

Users must cite the author and source of this material as they would material from any printed work; the citation should include the URL and may also include the URL for the specific Web page. By downloading, printing or otherwise using text and image files from this Web site, users agree that they will limit their use of such files to fair use and will not violate the proprietary rights of HMH or of any other party.

HMH does not warrant that use of the materials displayed on its Web site will not infringe the rights of third parties not affiliated with HMH.

Commercial Use Restricted
Unauthorized commercial publication or exploitation of the Web-site files created by HMH is prohibited. Anyone wishing to use any of these files or images for commercial use, publication or any purpose other than fair use as defined by law must request and obtain prior written permission from HMH. Permission for such use is granted on a case-by-case basis at the sole discretion of HMH. A usage fee may be assessed depending on the type and nature of the proposed use. Please contact to submit your request.

Use of Logos
Many of the logos displayed on, including the HMH logo, are registered and/or unregistered common law trademarks. The logos of third parties may also be displayed on this Web site. Nothing contained in this Web site should be construed as granting, by implication or otherwise, any license or right to use any logos displayed on this Web site without the express written permission of HMH or any third party that may own the logos displayed on the site. Any unauthorized use of the logos or any other materials, except as authorized in these Policies, is strictly prohibited.

The materials published on are provided "AS IS" AND WITHOUT A WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE AND/OR NON-INFRINGEMENT. HMH assumes no responsibility and shall not be liable for any damage to or viruses or other content that may infect your computer equipment or other property on account of your use of this Web site or your downloading of any materials from the site. IN NO EVENT SHALL HMH AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THIS WEB SITE.

Links to Third-Party Sites
Linked sites are not under the control of HMH, and HMH assumes no responsibility for the contents of any linked site or any link contained in a linked site or for any changes or updates to such sites. HMH provides these links only as a convenience, and the inclusion of any link does not imply an HMH endorsement of the linked site.

HMH respects the privacy and personal information of its members. HMH has a policy of not sharing with third parties any financial information you provide when purchasing a membership or making a donation except (1) to the extent required by law or (2) to acknowledge your donation in our publications when requested. We do not share the names and addresses of members or donors with other non-profit organizations for the purposes of ticket sales, event promotion or fund-raising, but we may mail information to you on their behalf without divulging your personal information directly to the third party.

  1. Information gathers and tracks gathers two types of information about users: data that users provide through mandatory, voluntary registration (for purchasing tickets, goods and services from; and aggregated tracking information derived mainly by tallying page views throughout our site. Such information enables us to better tailor our content to users' needs and to help our managers better understand the demographics of our audience. does not share information about individual users with any third party. gathers user information in the following processes:
  • Mandatory, voluntary registration offers free, voluntary registration to users. By registering, users gain access to the HMH e-commerce applications and may then buy the goods and services offered at During registration, the user is required to supply a name, billing address, billing phone number, credit card information (if required) and a valid e-mail address.

    In some cases, users may have the option of supplying secondary address information and information about their work and social habits. In addition, the user can opt to subscribe to HMH electronic newsletters.
  • Polling offers interactive polls to users so they can easily share their opinions with other users and see what the audience thinks about important issues. uses a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
  • Surveys
    Occasionally, conducts user surveys to better target our application demonstrations and content to our audience. We may share the aggregated usability information in these surveys with our partners. We never share any information about specific individuals with any third party.
  • Usage tracking tracks user traffic patterns. However, we do not correlate this information with data about individual users. does break down overall usage statistics according to a user's domain name, browser type and MIME type by reading this information from the browser string (information contained in every user's browser).
  • Cookies
    A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. uses cookies to track user traffic patterns (as described above), when you register as a member and when you click an ad)
  • Registration
    When you register, uses a cookie to store a unique, random user ID. We do not store passwords or any personal information about you. We use this ID to identify you anonymously in our database and to track the pages you visit on our site. Cookies also enable you to visit member-restricted areas of the site. We encrypt the user ID for added security. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie.

    You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use However, you MUST have cookies enabled to use any of the e-commerce facilities (Online ticketing, membership registration, etc.) of
  1. Use of the information uses any information voluntarily given by our users to enhance their experience, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
  2. Data security
    To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, HMH uses appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  3. Accessing or correcting your information
    Users may access, correct or update the personally identifiable information the Museum collects online by updating the member profile information when making an online purchase or registering for an event. To do so, will require the user have a valid member ID number connected with a home telephone number on file with the Museum. Users may also call the Member Services Department at 713-942-8000 to update or correct information on file. To protect our users' privacy, the Museum will take reasonable steps to verify your identity before granting access or making corrections.
  4. Contacting the Museum about your information
    For other questions or concerns regarding information about these privacy policies, please call the Member Services Department at 713-942-8000 or e-mail

Return Policy
All online purchases (Museum memberships, membership renewals, special exhibition passes and/or film tickets) are final and nonrefundable for any reason.

Frequently Asked Questions

Are all materials on the Web site available for use?

No. Some materials directly related to the Museum collections or changing exhibits may not be available for use. Please contact with any questions.

Can I use unaltered images or text from this Web site on a closed and restricted database at my school or museum?

Yes, if there is no charge to the user and if electronic distribution is limited to educational use for a specific purpose or duration. The images must remain unaltered. All of the accompanying caption information, including donor recognition, must be included without alteration, and the citation should include the URL specified above.

May I upload unaltered images or text from this Web site onto my personal Web site?

Yes, provided the site displays no advertisements and no sponsors, does not charge a fee for services, and does not offer any product or service for sale. The images must remain unaltered, and all of the accompanying caption information, including donor recognition, must be included without alteration, and the citation should include the URL specified above.

May I upload images or text from this Web site onto another general-access Web site or a CD-ROM?

No, unless prior written permission has been obtained from HMH.

May I print selected images or text excerpts from this Web site for a school report?

Yes, if it is a personal or academic work and not for publication in any medium. This type of use is encouraged; all other forms of publication are expressly prohibited. The images must remain unaltered, and all of the accompanying caption information, including donor recognition, must be included without alteration.

How do I obtain permission for other forms of publication?

Anyone wishing to use the materials published on this Web site for purposes other than as authorized herein must obtain prior written approval. Permission for such use is granted on a case-by-case basis at the sole discretion of HMH. A usage fee may be charged depending on the nature of the proposed use. For reproductions of any items related to the museum’s collections or changing exhibits, in part or in their entirety, permission must be received from the Museum’s Registrar. Submit your request by email to The Use Agreement application and Fee Schedule for photographic reproductions and oral history transcripts can be found under the Resources tab on this Web site.

May I link to this Web site?

HMH does not authorize nor prohibit links to its Web site, provided that such link does not connote an endorsement by, or affiliation with, HMH and provided that the HMH logo is not used to connote the link and no deep links are used.

You may not frame the pages of this Web site or transport viewers to any other location outside this Web site using HMH’s name, or any variation thereof, without prior written permission of the Museum. Linking to this Web site does not grant you any ownership rights or interest in or to HMH or any variation thereof. The Museum has no obligation to link from its Web site to your Web site or to provide any reciprocal service of any kind.

Image Rights and Guidelines
For online assistance, please contact

HMH can provide most images as digital files for certain uses. Slides are provided for personal or scholarly use only; reproductions are not permitted from this medium. All works must be presented in their entirety without cropping or overprinting, unless prior written approval is obtained from HMH.

Requests for Images
All requests must be made in writing by e-mail to Please specify the nature of the project and include all details of proposed use. For a book, please include print run, publication date, title, author, and languages in which the book will appear. Also indicate where in the publication the image will appear (e.g., cover, interior pages, back cover). For all other requests, please provide as much detailed information as possible concerning the image. Useful information includes artist, title, date, medium and HMH accession number, if known.

If no photography exists for the image you request, we may be able to photograph the object for an additional fee.

Upon receipt of your request, we will send you an invoice outlining the fees due and our reproduction guidelines. All requests for fee waivers must be placed in writing. We accept payment by credit card in U.S. dollars and by money order or check drawn on a U.S. bank, payable to "Holocaust Museum Houston." Fees are nonrefundable, and permission is granted for one edition, one use only.

In return for the use-fee payment, HMH grants approval only to the extent of its rights relating to the request. Certain works of art, as well as photographs of those works, may be protected by copyright, trademark or related interests not owned by HMH. The responsibility for securing any other necessary permission devolves to the applicant.